Manual: Confronting and Being Confronted
This manual is intended primarily to provide managers and integrity coordinators with background information concerning the theme of confronting and being confronted. It explains how to confront a colleague in an effective manner. How do you go about this and what should you certainly not do? And what should you do if you are confronted by a colleague?
First, the manual deals with the usefulness and need for confronting each other. Then it presents the discussion model and elaborates it on a step-by-step basis. The manual speaks directly to the reader. This means that it is also suitable for handing out to employees and it can be used directly as a tool for practicing skills.
Free download available here: Manual Confronting and Being Confronted